[ SERVICES / UX AUDIT ]
REVEAL THE
WEAK SPOTS.
UX audit of a website, e-shop or app.
We go through the key pages and user journeys. We check the navigation, the clarity of the content, the visual hierarchy and the barriers to completing important tasks.
You get specific recommendations sorted by impact and effort, so you know what to fix first.
DURATION
2–4 weeks
METHOD
Expert evaluation
PARTICIPANTS
Not required
PACKAGE
Quick UX audit
[ WHAT THE UX AUDIT REVEALS ]
What needlessly complicates completing a task.
01
Barriers in the journey
Steps where it can be hard to get oriented, continue or find the right information.
USER JOURNEY02
Unclear interface
Confusing labels, weak visual hierarchy and elements where it isn’t clear what they do.
CLARITY03
Fix priorities
Problems sorted by impact and effort, so it’s clear what to tackle first.
NEXT STEPSAn audit is not guesswork — we back every finding with a specific place in the interface and the principle it violates.
[ HOW THE AUDIT WORKS ]
Four steps from brief to recommendations.
Goal and scope
We select the key pages, user journeys and goals of the audit.
Expert review
We check the navigation, content, hierarchy and clarity of the interface.
Context and data
We place the findings in the context of the product and bring in available analytics.
Recommendations and handover
We sort the problems by importance and go through the next steps together.
[ WHAT YOU GET ]
A clear plan of what to fix first.
Overview of problems
We link each finding to a specific place in the interface and explain its impact.
Priorities by impact
We distinguish what needs to be solved right away, what later and what isn’t important yet.
Specific proposed changes
We recommend how to remove the problem. For selected places we add a proposal or example solution.
Joint handover of the results
We go through the conclusions with your team so it’s clear how to put them into practice.
[ WHEN AN AUDIT IS ENOUGH AND WHEN TO TEST ]
An audit reveals weak spots. Testing verifies their impact.
A UX audit is suitable when you need to quickly find problems and get a concrete plan of changes. If you want to verify how users actually behave in the interface and which barriers have the greatest effect, we follow up with user testing or eye tracking.
[ FREQUENTLY ASKED QUESTIONS ]
What does a UX audit include?
We check the key pages and user journeys, the navigation, content, visual hierarchy and clarity of the interface. The output is an overview of problems, their priorities and specific recommendations for changes.
How long does a UX audit take?
Most often 2–4 weeks depending on the scope of the product and the number of journeys reviewed. We specify the timeline after a short initial brief.
How much does a UX audit cost?
The price depends on the scope of the product, the number of key journeys and the required form of the output. Once we know the brief we prepare a concrete quote with no hidden items.
How does a UX audit differ from user testing?
A UX audit is an expert review of the interface without participants. User testing observes real users completing tasks and verifies how the problems show up in practice.
Can you also audit an e-shop, an app or a prototype?
Yes. We audit websites, e-shops, apps and sufficiently developed prototypes. We always adapt the scope to the stage of the product and the decision you need to make.
What do you need to start the audit?
Access to the product or prototype, a description of the target users and the key tasks they need to accomplish. If you have web analytics or previous research, we can bring them in as additional context.